Where are you based?
Our offices are located in Kigali, Rwanda. All programs offered are presented in-person and online, therefore you can complete a course from home or on the go; you just need a stable internet connection and enough time to complete your course.
What support will my employees have?
Your employees will receive personalized support from their Head Tutor and Success Adviser throughout their learning journey to ensure course completion and learning gain. The Head Tutor offers academic support and responds to queries relating to the course material, and the Success Adviser assists with administrative queries such as extensions or possible challenges when uploading assignments.
What are my payment options?
We have a few payment options available for companies that enable flexibility to meet your budgeting needs. One of our payment methods includes tokens – this is credit that can be purchased at any time and redeemed towards courses for employees to ensure that you can plan ahead and budget for your team’s ongoing training. If you want to find out more about any of our payment options or you want to know which you qualify for, please get in contact with an account manager via info@biu.education
What happens if I do not submit my employees to a certain course date in time? Can we take the next course?
Yes, the courses run throughout the year and we can schedule your team to be a part of the next course presentation. Your account manager can help resolve any other queries in this regard.
Can I see how my employees are doing? How can I track their progress?
Your account manager will provide you with performance reporting of your employees showing their progress, grades, and overall performance on the course.



